Welcome to Nuvaasa. Our goal is to provide every guest with a seamless, comfortable, and premium stay. By confirming your booking, you agree to comply with the following Terms & Conditions.
1. Booking Confirmation
All bookings are subject to availability and confirmation by Nuvaasa.
A booking is considered confirmed only after the required payment has been successfully received and a confirmation email or WhatsApp message has been issued by Nuvaasa.
2. Guest Identification
Every adult guest must present a valid government-issued photo ID at check-in.
Foreign nationals must provide a valid passport and visa as required by applicable laws.
Failure to provide valid identification may result in denial of check-in without a refund.
3. Check-In & Check-Out
Standard Check-In: 2:00 PM
Standard Check-Out: 11:00 AM
Early check-in and late check-out are subject to availability and may incur additional charges.
4. Occupancy
Only the number of guests mentioned in the confirmed booking are permitted to stay at the property.
Additional guests are not allowed without prior written approval from Nuvaasa.
Visitors may be permitted only with prior approval and must comply with the property’s security policies.
5. Security Deposit
Select properties require a refundable security deposit.
The deposit amount will be communicated before arrival.
The deposit will be refunded within the stipulated timeframe after checkout, subject to inspection of the property.
Nuvaasa reserves the right to deduct costs for damages, missing items, excessive cleaning, or violations of house rules.
6. House Rules
Guests agree to:
- Treat the property, furnishings, and amenities with care.
- Respect neighbours and maintain reasonable noise levels.
- Keep the premises clean and tidy.
- Follow all property-specific instructions shared during check-in.
The following are strictly prohibited unless expressly permitted:
- Parties or events
- Loud music or excessive noise
- Illegal activities
- Smoking inside the property
- Drug use
- Tampering with security devices or safety equipment
7. Damage to Property
Guests are responsible for any loss or damage caused by themselves or members of their group beyond normal wear and tear. Repair or replacement costs may be deducted from the security deposit or charged separately if required.
8. Cancellation Policy
The cancellation policy applicable to your reservation will be displayed at the time of booking and forms part of your booking agreement. Refunds, if applicable, will be processed in accordance with that policy.
9. Property Availability
While Nuvaasa strives to honour every confirmed reservation, unforeseen circumstances beyond our control may occasionally require a change in accommodation. In such cases, we will make reasonable efforts to provide an alternative property of comparable standard or offer an appropriate refund.
10. Amenities
All advertised amenities are provided in good faith. Temporary interruptions to services such as Wi-Fi, electricity, water supply, elevators, or other facilities due to maintenance, utility providers, or circumstances beyond our control shall not constitute a breach of these Terms.
11. Valuables
Guests are responsible for safeguarding their personal belongings. Nuvaasa shall not be liable for the loss, theft, or damage of personal property left unattended within the premises.
12. Cleaning & Housekeeping
Housekeeping schedules vary depending on the length of stay and the property booked. Additional cleaning services may be arranged upon request and may be chargeable.
13. Pets
Pets are permitted only at designated pet-friendly properties and with prior written approval. Guests are responsible for ensuring their pets do not cause damage, disturbance, or inconvenience to others.
14. Force Majeure
Nuvaasa shall not be held liable for delays, cancellations, or interruptions caused by events beyond its reasonable control, including but not limited to natural disasters, government restrictions, strikes, pandemics, or utility failures.
15. Right to Refuse Service
Nuvaasa reserves the right to refuse or terminate accommodation without refund if guests:
- Violate these Terms & Conditions or the property’s house rules.
- Engage in unlawful, abusive, or disruptive behaviour.
- Endanger the safety, comfort, or wellbeing of other guests, neighbours, staff, or the property.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Nuvaasa shall not be liable for indirect, incidental, or consequential losses arising from the use of the property or services, except where such liability cannot legally be excluded.
17. Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes arising from or in connection with your booking shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
18. Contact Us
If you have any questions regarding your booking or these Terms & Conditions, please contact us:
Nuvaasa Hospitality
Website: www.nuvaasa.com
Email: Rishab@nuvaasa.com
Phone: +9199012 33002
By completing your reservation, you confirm that you have read, understood, and agreed to these Terms & Conditions.
